Terms of service

Welcome to Hajvenza. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By using this website, creating an account, or placing an order, you agree to comply with these Terms & Conditions, as well as our Privacy Policy, Shipping Policy, and Return & Refund Policy.

2. Products & Availability

We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, errors may occasionally occur. Hajvenza reserves the right to correct any errors, update information, or discontinue products without prior notice.

3. Pricing

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Prices are subject to change without prior notice. The price charged will be the one displayed at the time your order is placed.

4. Orders

Once you place an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order.

Hajvenza reserves the right to:

  • Accept or reject any order.

  • Cancel orders due to stock unavailability.

  • Cancel orders in cases of suspected fraud or incorrect pricing.

  • Limit quantities purchased by a customer.

If your order is cancelled after payment, any eligible refund will be processed promptly.

5. Payment

We accept approved payment methods available at checkout, including:

  • Cash on Delivery (where available)

  • Bank Transfer

  • EasyPaisa

  • JazzCash

  • Other secure payment methods offered on our website

Online payments are processed through secure payment providers.

6. Shipping & Delivery

Delivery times are estimates and may vary depending on your location, courier operations, weather conditions, or other circumstances beyond our control.

Please refer to our Shipping Policy for complete details.

7. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review the policy before making a purchase.

8. Intellectual Property

All content on the Hajvenza website, including but not limited to:

  • Logo

  • Brand name

  • Product images

  • Graphics

  • Website design

  • Text

  • Product descriptions

is the property of Hajvenza and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

9. User Responsibilities

By using our website, you agree that you will not:

  • Provide false or misleading information.

  • Use the website for unlawful purposes.

  • Attempt to interfere with the website's security or functionality.

  • Copy or misuse website content without permission.

10. Limitation of Liability

Hajvenza shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services, except where required by applicable law.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how your personal information is collected, used, and protected.

12. Changes to These Terms

Hajvenza reserves the right to modify these Terms & Conditions at any time. Any updates will be posted on this page with the revised effective date.

Continued use of our website after changes are published constitutes acceptance of the updated Terms.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through our Contact Us page or email us at support@hajvenza.com.

Thank you for choosing Hajvenza. We appreciate your trust and look forward to serving you with quality products and exceptional customer service.